Posted: Aug. 5, 2011
By: The Palm Beach Post
Mark Wade moved with his family from Ireland to Palm Beach County at the tender age of 11. He got his start in the service business when he was working with his father in a restaurant kitchen.
Today, he runs Seacrest Services, which – with its subsidiaries – has annual revenue of more than $30 million and more than 600 employees. He joined the company in 2001.
West Palm Beach-based Seacrest manages more than 600 condo and homeowners developments in South Florida, including Jonathan’s Landing in Jupiter, the West Palm Beach and Deerfield Beach Century Villages, and Andros Isle in West Palm Beach.
Name: Mark Wade
Age: 40
Hometown: Hobe Sound
About your company: Seacrest Services is a privately held company with offices in Jupiter, West Palm Beach, Pompano Beach and Orlando. Seacrest was founded in 1968 as a janitorial company and went into full-service association management in 1975. We do the management, accounting, landscaping, etc. Our subsidiaries are Port Charlotte-based DM Painting, which does hotel renovations, and National Building Resource Group, a recent acquisition, which offers janitorial services and is based in Chicago.
How your business has changed: We have had to control our costs and overhead to offer the best pricing possible since the downturn in the economy. We’re not the cheapest, but we can package and bundle services so they can save. We have maintained a steady growth of 10 percent to 15 percent annually.
First paying job and what you learned from it: I was 14 years old and a prep cook at Harpoon Louie’s in Jupiter. I was working for my father, who was the executive chef, and I soon realized that I better work twice as hard as the guy next to me if I wanted a ride home!
First break in business: Opening Paddy Mac’s restaurant in Palm Beach Gardens with my father. When you open your own restaurant, you need to make a commitment that I don’t believe you see in any other industry. What I mean by that is not only time (80-hour workweeks are commonplace), but the sacrifices you make missing holidays, birthdays and special events.
Best business book you ever read: What Got You Here Won’t Get You There: How Successful People Become Even More Successful by Marshall Goldsmith.
Best piece of business advice you ever received: From the book Good to Great by Jim Collins: Leaders build a company that can tick along without them, rather than feeding their egos by becoming indispensable.
What you tell young people about your business: The service industry is not a 9-to-5 job. If you make a sincere commitment in whatever career path you choose, then opportunities will be afforded to you. But you need to make the commitment first!
What do you see ahead for Palm Beach County? Palm Beach County is one of the greatest places to live, with endless choices for entertainment and activities. I believe we need to do everything we can to protect that for the future and this area will continue to attract tourism and new residents as the economy recovers.
Favorite smartphone app: Apps that are specific to golf tournaments help me keep track of what’s going on while I am working or spending time with the kids.
What is the most important trait you look for when hiring? It is a combination of drive and commitment. A commitment to this company and what we believe in and a drive not only for personal success but to also make us a better company.