Improving communications in your community is so important these days. With so many different platforms and avenues for communication, sometimes things get lost in translation. As one of the top community association property management teams in South Florida, Seacrest Services knows all too well that clear and effective communication between all parties, from property management, to associations and boards, as well as to residents, it makes a difference in the overall well-being of any community. It’s no secret that open and honest communication in any relationship creates transparency, therefore facilitating a feeling of community. This is an invaluable asset to any board or association, and is certainly something that Seacrest Services places as a high priority.
Our innovative, proactive approach to community association property management keeps Seacrest Services on the leading edge of our industry, and allows us to provide the highest level of service to your association. Our Total Quality Management System provides an effective and successful mode of communication with a proven track record of success. We care about our communities and their overall well-being. A huge part of this is through improved communications!
Miscommunications can wreak havoc to the proper functioning of an association and community, especially when it comes to important matters – like your association budget! Poor communication tactics and protocols, or none at all, are a real problem facing some poorly managed properties, which can negatively impact your community’s reputation and even your operating budget and property values. Clear messaging directly from the board, and consistent places and avenues for communication will avoid miscommunication for most community matters – from the mundane to the extremely important. Are you using all available resources and channels for communication? In today’s world, managing properties effectively is made so much easier with all of the many modes of communication for associations and communities. You can use a group Email, weekly or monthly newsletters by mail or email, billing statements, announcements at board or association meetings, and reminders in flyers, social media, and resident alerts. There are even proprietary mass communication platforms that many of the best property management companies use to help facilitate and foster an environment of improved and consistent communication.
Seacrest Services: Effective Communication
So why is effective communication so important to associations and your boards? One of the most important reasons for improving communications is the trust of residents. They want to know that the association fees they are paying are being properly used in every way, including the betterment for everyone who lives in the community.
If you want to avoid confusion in your association and improve communication in your community, there are things you can and should do. For starters, if residents aren’t hearing pertinent information directly from you on a consistent basis, in a consistent forum, they will likely fill in the blanks on their own. This often leads incomplete or just plain old incorrect information circulating.
Now might be a good time to ask yourself if your community is always aware of things like:
- Upcoming events
- Scheduled construction projects
- The next board meetings
- Responsibilities and policies
Although you can try to plan and be prepared and organized, there will always be unexpected things that come up on a monthly basis. For most residents, the rules and regulations need to be reiterated regularly because, as with all of our busy lives, residents tend to forget or perhaps haven’t been made aware of them. There are some of our communities that notice things arising, like a higher than normal resident turnover, allowing a great opportunity to send communications reminding everyone of regulations, protocol, and policies that need to be followed. If you see an increase in community and association violations, especially those that impact the community’s overall aesthetics and well-being, it is the perfect opportunity to improve your communications before it causes property values to decline.
Seacrest Services: Helping to Improve Property Management and Communication
Seacrest Services is a full-service property management company proving professional management, accounting, landscaping, construction and building maintenance, and painting services to condominium and homeowner’s associations in South Florida throughout Martin, Palm Beach and Broward Counties. It is our mission to bring outstanding services – including effective and improved communication strategies – to help with overall organization. Our ever-growing and new and improved techniques and technologies will continue to place Seacrest Services at the forefront of the property management community, highlighting us as one of the best!
For more questions on how to improve communications in your community, please call Seacrest Services directly today. We will happily work with you to provide an environment that will keep your residents at your property for many years to come. Seacrest Services is your one-stop-shop for any and all of your community association property management needs.